terms & conditions and privacy policy

Healing with JG is a space created from the depths of my own healing journey. Healing is an incredibly personal journey and a great deal of care and consideration has been given to our members’ experience when engaging with this digital space.
I ask our members to be respectful, considerate and empathetic of others on their healing journey.

Terms and Conditions

1. Introduction

Welcome to Healing with JG (“HWJG”). By accessing or using our website and services, including the purchase of “My Healing Journey” and subscription to our membership services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Definitions

  • “HWJG”: Refers to Healing with JG, the service provider.
  • “User” or “Member”: Any individual accessing or using HWJG’s services.
  • “Services”: Includes the sale of the book “My Healing Journey” and the subscription-based membership offering access to articles, journals, meditations, breathwork exercises, wellness exercises, and community forums.

3. Membership and Subscriptions

  • Subscription Details: Membership grants access to exclusive content and community features. Subscriptions are billed on the 1st working day of each month and continue monthly until canceled.
  • Cancellation: Members may cancel their subscription at any time, effective immediately. There is no fixed-term contract.
  • Joining Fee: HWJG reserves the right to implement a one-time joining fee at any time without prior notice. This fee is refundable within the first 14 days of membership.

4. Refund and Returns Policy

  • Digital Products: Due to the nature of digital content, refunds are not typically provided unless required by UK law.
  • Physical Products: Customers have the right to a full refund within 14 days of purchase, in accordance with UK Consumer Contracts Regulations.
  • Membership: New members are entitled to a full refund if they cancel within 14 days of joining. After this period, cancellations will not be refunded but will prevent future billing.

5. Community Guidelines

HWJG is committed to fostering a positive and supportive community. Members are expected to:

  • Respect: Treat all members with kindness and consideration.
  • Prohibited Conduct: Refrain from negative, hurtful, bullying, or offensive language. Such behavior will not be tolerated.
  • Moderation: All communications may be monitored. HWJG reserves the right to remove content and terminate memberships without refund if these guidelines are violated.

6. Privacy Policy

HWJG is committed to protecting your personal data in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • Data Collection: We collect personal information necessary for processing orders, managing subscriptions, and enhancing user experience.
  • Data Use: Your data is used for shipping physical copies of the book, providing access to digital content, and communicating with you (if you have opted in). You can opt out of communications at any time by contacting us at [email address].
  • Data Sharing: We do not share your personal data with third parties without your consent, except as required by law.
  • Data Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
  • Your Rights: You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [email address].

7. Intellectual Property

All content provided by HWJG, including text, graphics, logos, and software, is the property of HWJG and is protected by UK and international intellectual property laws. Unauthorized use of this content is prohibited.

8. Limitation of Liability

HWJG provides its services on an “as is” basis. While we strive for accuracy, we do not warrant that the content is error-free. HWJG is not liable for any damages arising from the use or inability to use our services.

9. Changes to Terms and Conditions

HWJG reserves the right to modify these Terms and Conditions at any time. Changes will be communicated to members via email or through our website. Continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For any questions or concerns regarding these Terms and Conditions or our Privacy Policy, please contact us at [email protected].